WE WOULD LIKE TO ASSURE YOU THAT BUYING OUR PRODUCTS MEANS GETTING THE HIGHEST QUALITY. WE PROVIDE FREE SERVICE FOR DAMAGED OR DEFECTIVE PARTS FOR OUR CUSTOMERS. PLEASE NOTE THAT THERE ARE SOME COMPONENTS THAT NATURALLY WEAR OUT AND REQUIRE PERIODIC REPLACEMENT. FOR YOUR CONVENIENCE, WE HAVE MADE SETS OF SPARE PARTS FOR VARIOUS TYPES OF MACHINES. FOR EACH PRODUCT ORDERED AT OUR SHOP WE INCLUDE FREE SET OF SPARE SPRINGS AND CONTACT SCREW. WE CAN ALSO - AS A PART OF A FREE MAINTENANCE - RESTORE YOUR PRODUCTS TO FACTORY SETTINGS. THE ONLY CHARGE THAT CUSTOMER IS REQUIRED TO PAY TO USE THE FREE SERVICE, IS THE SHIPPING COSTS.
DOWNLOAD REPAIR SERVICE APPLICATION FORM, DESCRIBE DEFECT IN THE PRODUCT AND SEND IT TO US ALONG WITH THE MACHINE. PLEASE NOTE: BEFORE SHIPMENT, PREPARE EQUIPMENT FOR MAINTENANCE - CLEAN IT AND DISINFECT.