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THE FUNDAMENTAL MISSION OF OUR COMPANY IS TO PROVIDE OUR CLIENTS WITH THE HIGHEST QUALITY PRODUCT. TAKING CARE OF YOUR SAFETY, WE PROVIDE NEAT, DOUBLE PACKAGING OF EACH PIECE OF EQUIPMENT. WE GUARANTEE THAT PRODUCTS AVAILABLE IN OUR OFFER ARE ORIGINAL, DURABLE AND HERMETICALLY CLOSED.

HOWEVER, SHOULD OUR PRODUCT NOT MEET YOUR EXPECTATIONS, WE GUARANTEE A REFUND POSSIBILITY. THE FOREGOING CONCERNS ALL PRODUCTS AVAILABLE IN OUR OFFER. NEVERTHELESS, FOR THE CONVENIENCE OF BOTH PARTIES, WE SUGGEST PRACTICAL OBSERVANCE OF SEVERAL RULES CONCERNING POSSIBLE REFUNDS AND COMPLAINTS.


THE RULES ARE AS FOLLOWS:
EACH CUSTOMER HAS THE RIGHT TO RETURN A PRODUCT PURCHASED FROM US WITHOUT SPECIFYING THE REASON, WITHIN 14 DAYS AS OF THE PURCHASE DATE. TO FACILITATE THE COMPLAINT PROCEDURE, FIRSTLY, PLEASE CONTACT US. REFUNDS DO NOT APPLY TO PROMOTION, SPECIAL OFFERS, PRICE OR PRODUCT REDUCTION ON A SPECIAL ORDER. THEN, WE WILL REMIND YOU OF THESE RULES AND SPARE NO EFFORT FOR THE REFUND PROCEDURE TO BE THE MOST COMFORTABLE FOR YOU. THE REFUND RESULTING FROM YOUR DISSATISFACTION IS ACCEPTED ON CONDITION THAT THE PRODUCT IS RETURNED TO US IN THE ORIGINAL CONDITION. THE PRODUCT MAY BE TAKEN OUT OF THE BOX, BUT CAN NOT BE USED. WE OBSERVE THIS RULE RESTRICTIVELY TO MAINTAIN THE NECESSARY PRODUCT HYGIENE WHICH GUARANTEES ITS SECURITY. THE RETURN PARCEL MUST BE CLEARLY ADDRESSED. WE WILL TRANSFER TO YOU THE EQUIVALENT OF THE PRICE OF THE PRODUCT PURCHASED FROM US WITHIN 14 DAYS AS OF THE DATE OF RECEPTION OF SUCH A PARCEL. WE DO NOT COVER THE POSTAGE CONNECTED WITH THE RETURN PARCEL SENT TO US. THE POSTAGE IS COVERED ONLY IN CASE OF A COMPLAINT CONCERNING FAULTY EQUIPMENT, IN CASE OF WHICH THE RETURN PROCEDURE IS CARRIED OUT IN A SIMILAR WAY, IN ACCORDANCE WITH THE FOREGOING RULES.