Regulations of the TATTOOME.EU online store

defining, inter alia, the rules of concluding sales contracts through the Store, containing the most important information about the Seller, the Store and the rights of the Consumer

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payment
§ 6 Execution of the contract
§ 7 The right to withdraw from the contract
§ 8 Exceptions to the right to withdraw from the contract
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
§ 12 Provisions for Buyers who are not Consumers
Appendix 1: Model withdrawal form

§ 1 DEFINITIONS

Working days - days from Monday to Friday with the exception of public holidays.
Account - a free Store function regulated by separate regulations (a service provided electronically), thanks to which the Buyer may set up his individual Account in the Store.
Consumer - a consumer within the meaning of the Civil Code.
Buyer - any entity buying in the Store.
Regulations - these regulations.
Store - TATTOOME.EU online store run by the Seller at https://tattoome.eu.
Seller - ANETA WROBLEWSKA - NOTOPULOS , an entrepreneur running a business under the name TATTOO SERVICE ANETA WRÓBLEWSKA-NOTOPULOS entered in the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP PL 5272429033, REGON number 141423174 ul. RZOZÓW 354 32-052 RADZISZOW


§ 2 CONTACT WITH THE SELLER
  1. Postal address: RZOZÓW 354 32-052 RADZISZÓW
  2. Address e-mail: ANETA@TATTOOME.EU
  3. Phone: 502350306

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store, you need:
    • a device with Internet access
    • a web browser that supports JavaScript and cookies.
  2. To place an order in the Store, in addition to the requirements set out in paragraph 1, an active e-mail account is required.

§ 4 SHOPPING IN STORE

  1. The prices of goods visible in the Store are the total prices for the goods.
  2. The Seller points out that the total price of the order consists of the price for the goods indicated in the Store and, if applicable, the costs of delivery of the goods.
  3. The product selected for purchase should be added to the basket in the Store.
  4. Then, the Buyer selects from the available in the Store: the method of delivery of the goods and the payment method for the order, and also provides the data necessary to complete the order.
  5. The order is placed upon confirmation of its content and acceptance of the Regulations by the Buyer.
  6. Placing an order is the same as concluding a sales contract between the Buyer and the Seller.
  7. The Seller will provide the Consumer with a confirmation of the conclusion of the sales contract on a durable medium at the latest upon delivery of the goods.
  8. The Buyer may register in the Store, i.e. set up an Account in it, or make purchases without registration by providing his data with each possible order.

§ 5 PAYMENT

  1. You can pay for the order placed, depending on the Buyer's choice:
    1. With a payment card:
      • Visa
      • Visa Electron
      • MasterCard
      • MasterCard Electronic
      • Maestro
    2. Via the payment platform:
      • Stripe
      • PayNow
    3. Cash on delivery, i.e. by card or cash upon delivery to the Buyer.
    4. By card or in cash upon receipt of personal goods.
  2. If you choose to pay via the Stripe Payments payment platform., the company is the entity providing online payment services Stripe 510 Townsend Street San Francisco, CA 94103, USA.
  3. If the Buyer selects payment in advance, the order must be paid within 7 Business Days of placing the order.
  4. The seller informs that in the case of some payment methods, due to their specificity, payment for the order by this method is possible only immediately after placing the order.

§ 6 EXECUTION OF THE CONTRACT

  1. The seller is obliged to deliver the goods without defects.
  2. The order completion date is indicated in the Store.
  3. In the event that the Buyer has chosen to pay in advance for the order, the Seller will proceed with the order after paying for it.
  4. In a situation where, under one order, the Buyer has purchased goods with different delivery dates, the order will be processed on the date appropriate for the goods with the longest delivery date.
  5. Goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer:
    1. Via a courier company

§ 7 RIGHT TO WITHDRAW FROM THE CONTRACT

  1. The consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
  2. The deadline to withdraw from the contract will expire after 14 days from the day:
    1. on which the Consumer acquired the goods or on which a third party other than the carrier and indicated by the Consumer came into possession of the goods.
    2. on which the Consumer acquires the possession of the last item or on which a third party, other than the carrier and indicated by the Consumer, acquires the last item in the case of a contract requiring the transfer of ownership of many items that are delivered separately.
  3. In order for the Consumer to be able to exercise the right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or information sent by e-mail).
  4. The consumer may use the model withdrawal form at the end of the Regulations, but it is not obligatory.
  5. In order to meet the deadline for withdrawing from the contract, it is sufficient for the Consumer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.

    EFFECTS OF WITHDRAWING FROM THE CONTRACT
  6. In the event of withdrawal from the concluded contract, the Seller returns to the Consumer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest standard delivery method offered by the Seller), immediately, and in any case not later than 14 days from the date on which the Seller was informed about the Consumer's decision to exercise the right to withdraw from the contract.
  7. The reimbursement will be made by the Seller using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in each case the Consumer will not incur any fees in connection with this return.
  8. The seller may withhold the reimbursement until receipt of the goods or until proof of its return is provided to him, depending on which event occurs first.
  9. The seller asks you to return the goods to the following address: RZOZÓW 354 32-052 RADZISZÓW  , Poland , Poland immediately, and in any case not later than 14 days from the date on which the Consumer informed the Seller about the withdrawal from the sales contract. The deadline is met if the Consumer sends back the goods before the deadline of 14 days.
  10. The consumer bears the direct cost of returning the goods.
  11. The consumer is only liable for a decrease in the value of the goods resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the goods.
  12. If the goods, due to their nature, cannot be returned by regular mail, the Consumer will also have to bear the direct costs of returning the goods. The Consumer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.
  13. In the event of a need to return funds for a transaction made by the Consumer with a payment card, the Seller will refund to the bank account assigned to this payment card.

§ 8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE CONTRACT

  1. The right to withdraw from a distance contract is not entitled to the Consumer in relation to the contract:
    1. in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs;
    2. in which the subject of the service is an item that deteriorates quickly or has a short shelf-life;
    3. in which the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the package or seal has been opened after delivery;
    4. in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items;

§ 9 COMPLAINTS

  1. In the event of a defect in the goods, the Buyer has the option of complaining about the defective goods on the basis of the warranty or guarantee provided for in the Civil Code, provided that the guarantee has been granted.
  2. Using the warranty, the Buyer may, on the terms and within the time limits specified in the Civil Code:
    1. demand that the defect be removed only in the case of a hidden defect in the product.
  3. The seller asks you to submit a complaint based on the warranty to the postal or electronic address indicated in § 2 of the Regulations.
  4. If it turns out that in order to consider the complaint it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver the goods to the address of RZOZÓW 354 32-052 RADZISZÓW  , Poland
  5. If an additional guarantee has been granted for the product, information about it, as well as about its conditions, is available in the product description in the Store.
  6. Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
  7. Consideration of the complaint by the Seller will take place within 14 days.

§ 10 PERSONAL DATA

  1. The administrator of the personal data provided by the Buyer when using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients - can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "GDPR".
  2. The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is the implementation of orders. The basis for the processing of personal data in this case is:
    • a sales contract or actions taken at the request of the Buyer, aimed at its conclusion (Article 6 (1) (b) of the GDPR),
    • the legal obligation on the Seller related to accounting (Article 6 (1) (c) and
    • the legitimate interest of the Seller, consisting in the processing of data to establish, assert or defend any claims (Article 6 (1) (f) of the GDPR).
  3. Providing data by the Buyer is voluntary, but at the same time necessary to conclude a sales contract. Failure to provide the data will prevent the conclusion of a sales contract in the Store.
  4. The Buyer's data provided in connection with purchases in the Store will be processed until:
    1. the sales contract concluded between the Buyer and the Seller will cease to apply;
    2. the Seller will no longer be bound by the legal obligation to process the Buyer's data;
    3. the possibility of pursuing claims by the Buyer or the Seller related to the sales contract concluded by the Store will cease;
    4. the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller
    – depending on what is applicable in a given case and what will happen at the latest.
  5. The buyer has the right to demand:
    1. access to your personal data,
    2. rectifying them,
    3. delete,
    4. processing restrictions,
    5. transferring data to another administrator
      as well as the law:
    6. object at any time to the processing of data for reasons related to the specific situation of the Buyer - to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f GDPR (i.e. on the legitimate interests pursued by the administrator).
  6. In order to exercise his rights, the Buyer should contact the Seller using the data from § 2 of the Regulations.
  7. If the Buyer considers that his data is being processed unlawfully, the Buyer may submit a complaint to the President of the Office for Personal Data Protection.

§ 11 RESERVATIONS

  1. The Buyer is forbidden to provide illegal content.
  2. Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the Regulations. The contract is concluded on time and for the purpose of order fulfillment.
  3. Agreements concluded on the basis of these regulations are concluded in Polish.
  4. Nothing in these Regulations excludes or in any way limits the consumer's rights under the law.
  5. Provisions regarding goods and sales contracts apply accordingly to digital content and contracts for the supply of digital content, unless the Regulations specify these issues separately.

§ 12 PROVISIONS RELATING TO BUYERS WHO ARE NOT CONSUMERS

  1. The right to withdraw from a distance contract is not available to an entity other than the Consumer.
  2. Any liability of the Seller towards the Buyer who is not a Consumer, within the limits permitted by law, is excluded.
  3. In the event of a possible dispute with a Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Seller.
Annex 1 to the Regulations

Below is a model withdrawal form that the Consumer may or may not use:


TEMPLATE FORM OF WITHDRAWAL FROM THE CONTRACT
(This form should be completed and returned only if you wish to withdraw from the contract)

TATTOO SERVICE ANETA WRÓBLEWSKA - NOTOPULOS

RZOZÓW 354 32-052 RADZISZÓW
address e-mail: ANETA@TATTOOME.EU

- I / We (*) hereby inform / inform (*) about my / our withdrawal from the contract of sale of the following items (*) / for the provision of the following service (*) / for the delivery of digital content in the form of (*):

....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................

- Date of conclusion of the contract (*) / receipt (*) ..........................................................................................................................

- Name and surname of the consumer (s): ..............................................................................................................................

- Consumer (s) address: ..........................................................................................................................................

..................................................................................................................................................................................

.............................................................................................
Consumer's signature
(only if the form is sent in paper version) 


Data ............................................

(*) Delete as appropriate.

Account regulations

in the TATTOOME.EU store

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Reservations

§ 1 DEFINITIONS

Account - the free Store function (service) regulated in these regulations, thanks to which the Buyer can set up his individual Account in the Store.
Buyer - any entity buying in the Store.
Store - the TATTOOME.EU online store run by the Seller at https://tattoome.eu
Seller - ANETA WRÓBLEWSKA-NOTOPULOS, an entrepreneur running a business under the name TATTOO SERVICE ANETA WRÓBLEWSKA NOTOPULOS entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP PL 5272429033, REGON number 141423174, RZOZÓW 354 32-052 RADZISZÓW

§ 2 CONTACT WITH THE SELLER

  1. Postal address: RZOZÓ 354 32-052 RADZISZÓW
  2. Address e-mail: ANETA@TATTOOME.EU
  3. Phone: 502350306

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning and creation of an Account, you need:
    • an active e-mail account
    • a device with Internet access
    • a web browser that supports JavaScript and cookies

§ 4 ACCOUNT

  1. Creating an Account is completely voluntary and depends on the will of the Buyer.
  2. The account gives the Buyer additional options, such as: viewing the history of orders placed by the Buyer in the Store, checking the order status or editing the Buyer's data.
  3. In order to create an Account, you must complete the appropriate form in the Store.
  4. At the time of creating the Account, an agreement is concluded for an indefinite period between the Buyer and the Seller regarding the maintenance of the Account on the terms specified in these regulations.
  5. The buyer may cancel the account at any time without incurring any costs.
  6. In order to cancel the Account, please send your resignation to the Seller at the following e-mail address: info@tattoome.eu, which will result in the immediate deletion of the Account and termination of the Account maintenance contract.

§ 5 COMPLAINTS

  1. Complaints regarding the operation of the Account should be sent to the e-mail address ANETA@TATTOOME.EU
  2. Consideration of the complaint by the Seller will take place within 14 days.

§ 6 PERSONAL DATA

  1. The administrator of the personal data provided by the Buyer when using the Account is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients, can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "GDPR".
  2. The purpose of processing the Buyer's data is to maintain an Account. The basis for the processing of personal data in this case is a contract for the provision of a service or actions taken at the request of the Buyer, aimed at its conclusion (Article 6 (1) (b) of the GDPR), as well as the Seller's legitimate interest in processing data in order to establish , to investigate or defend any claims (Article 6 (1) (f) of the GDPR).
  3. Providing data by the Buyer is voluntary, but at the same time necessary for keeping the Account. Failure to provide data means that the Seller will not be able to provide the Account management service.
  4. The Buyer's data will be processed until:
    1. The account will be deleted by the Buyer or the Seller at the Buyer's request
    2. the possibility of pursuing claims by the Buyer or the Seller related to the Account will cease;
    3. the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller
    – depending on what is applicable in a given case and what will happen at the latest.
  5. The buyer has the right to demand:
    1. access to your personal data,
    2. rectifying them,
    3. delete,
    4. processing restrictions,
    5. transferring data to another administrator
      as well as the law:
    6. object at any time to the processing of data for reasons related to the specific situation of the Buyer - to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f GDPR (i.e. on the legitimate interests pursued by the administrator).
  6. In order to exercise its rights, the Buyer should contact the Seller.
  7. If the Buyer considers that his data is being processed unlawfully, the Buyer may submit a complaint to the President of the Office for Personal Data Protection.

§ 7 RESERVATIONS

  1. The Buyer is forbidden to provide illegal content.
  2. The Account maintenance agreement is concluded in Polish or English.
  3. In the event of important reasons, referred to in paragraph. 4, the Seller has the right to amend these Account Regulations.
  4. Important reasons, referred to in paragraph. 3 are:
    1. the need to adapt the Store to the legal provisions applicable to the Store's operations
    2. improving the security of the service provided
    3. changing the functionality of the Account that requires modification of the Account regulations.
  5. The buyer will be informed about the planned change to the Account regulations at least 7 days before the change is implemented via e-mail sent to the address assigned to the Account.
  6. If the Buyer does not accept the planned change, he should inform the Seller about it by sending an appropriate message to the Seller's e-mail address pawel.kochanski@op.pl, which will result in termination of the Account maintenance agreement upon the entry into force of the planned change or earlier. if the Buyer makes such a request.
  7. If the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to termination of the contract in the future.
  8. In the event of a possible dispute with a Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Seller.
  9. Nothing in these Regulations excludes or in any way limits the consumer's rights under the law.

§ 13 LIFETIME WARRANTY DEFINITION:

The lifetime warranty only covers select product models such as - HEROPEN.

Scope of Protection: The lifetime warranty exclusively covers damages resulting from product defects. This includes material flaws, construction errors, and manufacturing defects.

Exclusions: The warranty does not cover damages resulting from improper use, incorrect maintenance, normal wear and tear, user modifications to the product, or accidents.

Warranty Period: The warranty is valid for the entire lifespan of the product, starting from the purchase date by the original buyer, up to the end of production of the specific model, with an additional period of 6 months after the end of production.

Proof of Purchase Requirements: To utilize the warranty, it is necessary to present proof of purchase.

Claim Procedure: In case a product defect is detected, the customer should contact customer service to initiate the claim process.

Limitations: The manufacturer reserves the right to repair or replace the product at its discretion. Replacement may be made with a product of equivalent value if the original model is no longer available.

Warranty Transfer: The warranty is granted exclusively to the original buyer and cannot be transferred to subsequent product owners.